Policies

RESERVATIONS

AVOID WAITING IN LINE, THE EASIEST WAY TO  PARASAIL WITH US IS BY BOOKING ONLINE.

You can purchase a ticket within 1 hours of the scheduled trip departure time. 

IMPORTANT NOTICE: For our foreign guests, It is very important if you purchased a ticket online that PPA has the ability to communicate with you via phone or email. Parasailing is a weather sensitive activity and we want to be able to update you if there are any changes in your scheduled reservation. We will try to notify you of any schedule changes a minimum of 1 hour prior to your scheduled departure time.


REFUND POLICIES

If the weather doesn’t work out for you and you can’t reschedule. The tickets are 100% REFUNDABLE.  Weather related  cancellations are determined by the PPA management.

We require a 24-hour notice of cancellation for a full refund. You can make this request via phone, (518) 681-9440 or 60-PARASAIL (607) 272-7245.


It can take anywhere from 5-7 business days for your money to be credited back to you, from the day we initiate the refund. 


PARASAILING POLICIES


WEATHER:

Parasail flights depend entirely on the weather. Weather is the biggest variable with parasailing, to be specific wind is the biggest factor. It’s the ‘Parasail Captain’s Call’ on determining if weather conditions will permit the parasailing.


AGE REQUIREMENTS:

Children under the age of 18 MUST have a parent or legal guardian sign a waiver for them before boarding the boat. Minimum age to parasail is 5 years of age, They must have somebody who is at least 13 in the air with them. 


PHYSICAL RESTRICTIONS:

If you are PREGNANT, have a HEART CONDITION, BAD BACK or any other physical conditions that will be aggravated by the parasail flight, in the name of safety for you, other participants and our crew, the staff has the right to determine if an individual is fit to participate in parasailing activity. We want everybody to have the best experience possible. 


WEIGHT RESTRICTIONS:

It is the ‘Parasail Captain’s Call’. We always do our best to accommodate your request on how and who you fly with. However, SAFETY is our number one priority. The parasail requires a certain amount of weight to perform a safe flight. The weight parameters may change at the time of your ride due to changing wind and ocean conditions. Parasailing is a dynamic activity. For this reason, small children or lighter passengers may have to fly with an adult or larger passenger. Again in the end, it is  the ‘Parasail Captain’s Call’.   Minimum weight for a parasail flight is  180lbs. Maximum weight is 550lbs. This would be the maximum combined weight for 2 or 3 people flying together. Again, these parameters may change at time of ride.


SCHEDULE:

Parasailing Adventures works hard to stay on schedule.

  1. Please take the time to plan on how you are going get our location. Traffic and parking can be your biggest challenge, leave yourself plenty of time to get to us. Please read your confirmation email, it has direction and locations specifics. Do not rely on Google. We ask that you show up 15 minutes early. 
  2. This is a weather sensitive activity, because of this our schedule may change. Understand these changes are for your safety and to promote you having a great parasailing experience. We know your time is valuable, but add some time flexibility into your schedule. 


FLIGHT TIME:

The whole activity can take up to 1 hour if you are on a full trip. Our trips are normally made up of a group of 10 passengers. Your flight will last approximately 6-8 minutes.


OBSERVERS: 

Are only taken if there are open seats for that trip. They are taken on a first come first serve basis for a fee of $35.00 per person.


PHOTO PACKAGE TERMS:

The ‘Photo Package’, the PPA crew takes pride in capturing your parasail experience on camera. Some of the best photos are when you are just  leaving the boat and ascending into the air, coming in for a dip in the water and landing back on the boat. Not every picture is going to be a “perfect 10”. We are on a moving boat with some difficult lighting conditions at certain times. However, we believe we take a big enough sample size of photos that you are going to end of with some “perfect 10’s”.

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